The better alternative to Pendo

A focused alternative to Pendo's enterprise suite: feedback from $19 per admin seat per month, self-serve, with no MAU meter and no sales call to learn the price.

$0/seat/mo

Growth plan, published and self-serve, 1 admin seat included. Every paid Pendo plan is a sales-led quote

$0/yr

the average Pendo contract in Vendr-reported deals, July 2026

$0

Free plan: 1 admin, unlimited portal users. Pendo's free tier caps at 500 MAUs, Pendo-branded

Do the math

What Pendo really costs

Pendo sells annual, MAU-priced contracts for a suite: analytics, guides, session replay, surveys, and the Listen feedback module on the Ultimate tier. Vendr's July 2026 deal data runs $15,000 to $142,476 a year, averaging $47,330. If feedback is the part you need, sarvaFeed Growth is $19 per admin seat per month, or $190 per seat for a full year, so a five-admin team is $95 a month, $950 a year, self-serve. It is a smaller purchase because it is a smaller product.

$0/mo

saved vs Pendo (reported contract floor) · 0% lower

That compares a five-admin sarvaFeed Growth workspace ($95 a month, or $950 a year billed yearly) with the lowest Vendr-reported Pendo contract, roughly $15,000 a year or $1,250 a month: a difference of $1,155 a month. The average deal is about three times that floor, and the chart above shows the full reported range. Read the gap for what it is. Pendo is a five-capability suite and sarvaFeed is one focused tool, so you are not buying the same thing. What per-seat pricing does guarantee is that the bill tracks your admin team and nothing else: no re-quote because more people showed up to vote.

Pendo With Pendo

  • Reported contract floorAbout $15k/yr
  • Average reported contractAbout $47,330/yr
  • Top reported contractAbout $142k/yr
  • Feedback (Listen module)Ultimate tier
  • Roadmaps & surveys below UltimatePaid add-ons
  • Getting a priceSales demo required

What it really costs

Custom annual contracts priced by MAU; the bill grows as adoption grows

With sarvaFeed

Per-seat pricing
  • Growth, 5 admin seats, billed yearly$950/yr
  • Voting boards, roadmap, changelogEvery plan
  • AI dedup & revenue weightingStarter and up
  • Salesforce & HubSpot syncIncluded on Growth
  • Custom domain & audit logsGrowth and up
  • SSO / SAMLComing soon

What it really costs

$19 per admin seat a month on Growth ($190 per seat for a full year); voters, portal users, and MAUs are never billed

The facts

Let’s look at the facts

The two tools are in different categories. Pendo is an enterprise Product Experience platform: analytics, in-app guides, session replay, surveys, and the Listen feedback module bundled into MAU-priced annual contracts. sarvaFeed is a focused feedback tool with published, self-serve tiers at $9, $19, or $39 per admin seat per month, and portal users, voters, and commenters that stay unlimited and free on every plan. The tables below compare the feedback piece and what it takes to get it.

Pricing & plans

Pendo publishes no prices. Base, Core, and Ultimate are custom MAU-based annual contracts; Vendr's deal data (roughly 400 deals as of July 2026) runs $15,000 to $142,476 a year with a $47,330 average. Listen, the feedback capability, sits on Ultimate. And because pricing follows monthly active users, the bill grows precisely when adoption succeeds. sarvaFeed's meter is your team, not your traffic: Growth is $19 per admin seat per month, one seat included and extra seats at the same $19, or $190 per seat for a full year, which is two months free. So a five-admin workspace is $95 a month, $950 a year, with 5 boards and 25,000 posts, no matter how many people vote on it. Portal users, voters, and commenters are unlimited and free on every plan.

sarvaFeedPendo Pendo

Public pricing

$19/seat/mo on GrowthNone; every paid plan is a quote

Price scales with usage (MAUs)

Never; admin seats onlyEvery paid plan

Free tier

1 admin, unlimited portal users500 MAUs, Pendo-branded

Feedback module (Listen)

Core productUltimate tier only

Reported contracts (Vendr, July 2026)

$950/yr for 5 admins$15k-142k/yr, avg $47,330

Top tier

$39/seat/mo (Scale)Ultimate (custom)

Core feedback features

Pendo's Listen module (built from the 2019 Receptive acquisition) provides voting and validation, but only on the Ultimate tier; roadmaps and sentiment surveys are paid add-ons below it. sarvaFeed ships the whole core loop (boards, roadmap, changelog, widget) on every plan including Free, and the AI layer from Starter at $9 per admin seat, with 100 AI credits a month included (500 on Growth, 2,000 on Scale). Pendo is the far more mature platform; what it does not do is dedupe and rank requests by the revenue behind them.

sarvaFeedPendo Pendo

Public voting boards

Every plan, incl. FreeUltimate (Listen)

Public roadmap

Every plan, incl. FreeAdd-on below Ultimate

Built-in changelog

Every plan, incl. FreeVia guides / Resource Center

Embeddable feedback widget

Every plan, incl. Free(guides & Resource Center)

AI dedup & smart categorization

Starter +✗

Revenue-weighted prioritization

Starter +✗

Integrations & broader product experience

Pendo is genuinely a broader platform: analytics, guides, and session replay are core capabilities sarvaFeed does not replicate, and its integrations hub is far broader than ours. The feedback-specific integrations are the fair comparison, and sarvaFeed unlocks all of them on Growth at $19 per admin seat per month.

sarvaFeedPendo Pendo

Product analytics

✗ Not in scopeCore capability

In-app guides & tooltips

✗ Not in scopeCore capability

Session replay

✗ Not in scopeCore +

NPS & in-app surveys

✗ Not in scope(add-on on lower tiers)

Jira, Linear, GitHub

Growth +(Listen module)

Salesforce & HubSpot

Growth +Via integrations hub

Slack & Intercom

Growth +

Customization & brand

Pendo's feedback surface is embedded in the Pendo product and doesn't support a standalone custom-domain portal. sarvaFeed gives you a standalone portal on your own domain, with your logo and colours, from Growth at $19 per admin seat. Dropping the "powered by sarvaFeed" badge altogether is a Scale feature at $39 per admin seat a month, still self-serve and still published.

sarvaFeedPendo Pendo

Custom domain for feedback portal

Growth +✗ Feedback lives inside Pendo

Remove platform branding

ScalePaid plans only

White-label email sender

Scale✗

Custom CSS / theming

Growth +Guide-level only

Admin & security

Pendo has mature enterprise security across its paid plans; that's part of what the contract buys, and it is where sarvaFeed is plainly behind. Pendo ships SSO today and holds SOC 2 Type II. sarvaFeed has shipped neither: SSO is on the roadmap and will land on Scale, so it is on no sarvaFeed plan today, and we are not pursuing formal certification yet, so if your security review requires a SOC 2 report we are not the answer this year. What sarvaFeed does ship is custom admin roles and activity logs on Growth, at $19 per admin seat, rather than holding them for a top tier. Both offer GDPR compliance and EU hosting.

sarvaFeedPendo Pendo

SSO (SAML / OIDC)

Coming soonPaid plans

Audit logs

Growth +Paid plans

Role-based permissions

Growth +

SOC 2 Type II compliance

Not yet certified

GDPR & EU data residency

Comparison data reflects publicly available information about Pendo as of June 2026. Verify current pricing and features on their website before deciding.

The market

How the whole market prices

Set your team, feedback volume, and audience. Every price recomputes from that tool's published pricing, and each row shows its math.

See all 16 comparisons →

Prices recompute from each provider’s published rates and calculator values as of June 2026, on monthly billing; verify on each provider’s site before deciding. sarvaFeed’s price is its current published price.

FAQ

Common questions

Everything teams ask before switching from Pendo.

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