The better alternative to Featurebase

Both tools price per admin seat, so the thing to compare is the rate: sarvaFeed Growth is $19 per admin seat per month, $190 per seat billed yearly, with AI credits included instead of a per-resolution meter and the REST API from the $9 Starter plan.

$0/seat/mo

Growth on monthly billing, or $190 per seat a year. Featurebase Growth is $37 monthly, $29 billed yearly

$0/mo

a 10-admin team on Growth. The same 10 seats on Featurebase: $370, or $290 billed yearly

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per AI resolution. Growth includes 500 credits a month; Featurebase meters ~$0.49 each

Do the math

What Featurebase really costs

Featurebase prices every plan per admin seat: Growth is $29 per seat per month billed yearly, so the same plan costs $58 for two teammates, $145 for five, and $290 for ten, and the Fibi AI agent meters another $0.49 per resolution on top. sarvaFeed Growth is $19 per admin seat per month, $190 per seat for the year, so the same team sizes run $38, $95, and $190, with the AI allowance already in the price.

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saved vs Featurebase Growth (10 seats, monthly) · 0% lower

That is $190/mo for ten sarvaFeed Growth seats at $19 each against $370 for ten Featurebase Growth seats on the same monthly billing; across a year it is $1,900 here against $3,480 there. On Featurebase’s cheaper yearly rate of $29 a seat the same ten admins are $290/mo, so the gap narrows to $100, and the chart above uses that lower rate deliberately. The Fibi meter (about $0.49 per resolution) and the $69/mo white-label add-on still sit on top of it. Both bills grow with the eleventh admin; ours grows by $19 and theirs by $29 to $37. What Featurebase gives you for the higher rate is scope: a help center, live chat, and a support agent we do not sell.

Featurebase With Featurebase

  • Growth at 10 admin seats$290/mo, billed yearly
  • Same 10 seats, monthly billing$370/mo
  • Fibi AI resolutions (est. 200/mo)+$98/mo
  • Remove platform branding$69/mo add-on
  • API & webhooksProfessional ($59/seat/mo)
  • SSO / Azure DevOpsEnterprise ($99/seat/mo)

What it really costs

Growth from $29/seat/mo billed yearly; every admin adds a seat, AI adds ~$0.49 per resolution

With sarvaFeed

Per-seat pricing
  • Growth at 10 admin seats$190/mo, billed monthly
  • Same 10 seats, billed yearly$1,900 for the year
  • AI credits (500/mo on Growth)In the seat price
  • API & webhooksStarter ($9/seat/mo)
  • Remove platform brandingScale ($39/seat/mo)
  • Audit logs & custom rolesIncluded on Growth

What it really costs

$19 per admin seat a month, or $190 per seat billed yearly; 1 seat is included and each extra admin adds $19, while the plan itself carries 5 boards and 25,000 posts

The facts

Let’s look at the facts

Featurebase has grown into a support suite: live chat, ticketing, a help center, and the Fibi AI agent alongside feedback boards. Both products price every paid plan per admin seat, so the comparison is the seat rate, what each seat includes, and what still gets metered on top. The tables below show where the tiers differ and what each gate costs.

Pricing & plans

Featurebase prices every paid plan per admin seat and defaults to yearly billing; monthly billing raises Growth from $29 to $37 per seat. The Fibi AI agent is metered separately at about $0.49 per resolution on every paid plan, so the bill scales with team size and AI usage at the same time. sarvaFeed bills per admin seat too, so the model is the same and the rate is what differs: $19 per seat per month, or $190 per seat for the year, with one seat included in the plan and each extra admin adding another $19. The AI allowance comes with the plan rather than on a meter. Neither product charges for the people leaving feedback: portal users, voters, and commenters are unlimited and free on both.

sarvaFeedFeaturebase Featurebase

Price scales with admin seats

Every paid planEvery paid plan

Price scales with tracked users

NeverNever

Free tier

1 admin seat1 admin seat

Mid-tier plan, billed yearly

$190 per seat/yr (Growth)$348 per seat/yr ($29/seat/mo)

Same plan, monthly billing

$19/seat/mo$37/seat/mo

Tier that unlocks the API

Starter ($9/seat/mo)Professional ($59/seat/mo)

Top tier

Scale, $39/seat/mo ($390 per seat, yearly)$99/seat/mo (Enterprise)

AI usage meter

None; 500 credits/mo on Growth~$0.49 per AI resolution

Integrations

Both cover the everyday tools. Featurebase reserves the API for Professional at $59 per seat and the deep enterprise integrations (Salesforce, advanced HubSpot, Azure DevOps, AD) for its $99 per seat Enterprise tier, so ten admins there is $990 a month. sarvaFeed opens the API and webhooks on Starter at $9 per seat, and the enterprise integrations sit on Growth at $19 per seat, which is $190 a month for the same ten admins.

sarvaFeedFeaturebase Featurebase

Slack

Jira, Linear, GitHub

Intercom

HubSpot (basic)

Growth +Growth +

HubSpot (advanced sync)

Growth +Enterprise

Salesforce

Growth +Enterprise

Azure DevOps & AD

Growth +Enterprise

Public REST API & webhooks

Starter +Professional +

Customization & brand

Featurebase bundles a help center, live chat, and an AI support agent into the platform; removing its branding is a separate $69/month white-label add-on available on any paid tier. sarvaFeed focuses on feedback, roadmaps, and changelogs; your own domain, logo, and colours are on Growth at $19 per seat, but removing our badge entirely means moving up to Scale at $39 per seat rather than bolting an add-on onto the plan you are already on. Which is cheaper depends on the team: five admins on Scale is $195/mo against $145 + $69 = $214/mo for five Featurebase Growth seats plus the add-on on its lower yearly rate. A fixed $69 add-on catches up as you hire, though, and at seven admins Featurebase turns cheaper ($272/mo there against $273 here) and stays that way. Featurebase also keeps the edge on flexibility, since the add-on rides on whatever tier you already pay for, and its price buys a support suite we do not sell.

sarvaFeedFeaturebase Featurebase

Remove platform branding

Scale ($39/seat/mo)$69/mo add-on

Custom domain

Growth +Growth +

Multilingual / translations

Growth +Professional +

Bundled help center & live chat

Not included; feedback-onlyAll plans

AI chat agent (Fibi)

Not includedPaid plans, ~$0.49/resolution

Admin & security

Featurebase keeps this whole group on its top tier, priced at $99 per seat per month billed yearly, so ten admins run $990/mo before AI usage; sarvaFeed Scale is $39 per seat per month, $390 per seat a year, so the same ten admins are $390/mo. Audit logs and custom admin roles arrive earlier for us, on Growth at $19 per seat. Three caveats on our side, stated plainly: SSO is on the roadmap and lands on Scale, but it is not shipped on any sarvaFeed plan today, multi-brand portfolios are still coming, and we hold no SOC 2 certification. Featurebase ships SSO now on Enterprise. If your security review needs it switched on this quarter, that is a real reason to stay put.

sarvaFeedFeaturebase Featurebase

SSO (SAML / OIDC)

Coming soon (Scale)Enterprise ($99/seat/mo)

Custom admin roles

Growth +Enterprise

Audit logs

Growth +Enterprise

Multi-brand workspace

Scale (coming soon)Enterprise

Custom invoicing / PO billing

Scale ($39/seat/mo)Enterprise

Core feedback features

Both tools cover the feedback essentials. Featurebase also ships in-app surveys, which sarvaFeed does not have yet, and an AI support agent we do not sell at all; sarvaFeed runs duplicate detection on every plan and includes its AI credits in the seat price instead of metering per resolution.

INCLUDED IN BOTH

Public voting boardsPublic roadmapBuilt-in changelogEmbeddable widgetVoter comments & threads

WHERE THE PLANS DIFFER

  • AI duplicate detectionsarvaFeed Every plan, incl. Free·Featurebase Paid plans, metered
  • In-app surveyssarvaFeed Not yet·Featurebase included
  • Workflows & automationssarvaFeed included·Featurebase Professional +

Comparison data reflects publicly available information about Featurebase as of June 2026. Verify current pricing and features on their website before deciding.

The market

How the whole market prices

Set your team, feedback volume, and audience. Every price recomputes from that tool's published pricing, and each row shows its math.

See all 16 comparisons →

Prices recompute from each provider’s published rates and calculator values as of June 2026, on monthly billing; verify on each provider’s site before deciding. sarvaFeed’s price is its current published price.

FAQ

Common questions

Everything teams ask before switching from Featurebase.

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